Call Centre Agent wanted

  • NorthParkrange Services
  • Johannesburg, South Africa
  • May 18, 2020
Full time Sales

Job Description

A very exciting new role has come in working as a Call Centre Consultant.  Comptent applicant shall be contacted as soon as the process has been finaliesd.


Duties and Responsibilities

Job Description

Dealing with inbound queries through the telephone and online forms

Going through forms with the customer and interpreting their needs

Ensuring the correct checks are completed as per compliance requirements

Updating the CRM systems accurately

Dealing with vulnerable customers

Dealing with complaints should they arise


Minimum Requirements

Experience and Skills Required

Any form of phone base customer service experience

Able to deal with vulnerable customers over the phone when required

Able to resolve complaints at the first instance when required

Excellent communicator

If this sounds like the role for you then apply now!

we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.