Customer Service Associate
FLUENCY IN GERMAN REQUIRED
STUDY VISA/WORK PERMIT/SPOUSAL CITIZENSHIP/SOUTH AFRICAN CITIZEN/LOCAL OR ABROAD ALL WELCOME!!!
An exciting opportunity exists within an international organization that can definitely make use of your excellent customer services skills.
If you or planning on coming to Cape Town and will be needing employment, do not hesitate to forward your updated cv so that we can get the ball rolling!
Your mission will be to provide outstanding customer and technical support to customers in regards to technical products via phone, chat and email in both German and English.
The successful candidate will have interest in, and deep knowledge of, the Internet, computers, media, wireless networking and mobile devices and applications.
She / he will be able to use all necessary Customer Service tools appropriately, including but not limited to computer and Internet access.
This vital and fast-paced position requires an action-oriented, technically competent, and flexible problem-solver with excellent communication skills.
Matric or german equivalent qualification
Tertiary qualification would be advantageous
Previous contact centre experience would be advantageous