Call Centre Agents are needed to be part of our growing team. We require No experience as training and induction will be conducted for a week before commencing work. Ideal candidates Must have: Grade 11/12 or Equivalent; Customer Focus
Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and closing)
Genuine passion for speaking to customers, answering queries and a clear communicator
To ensure customers queries are answered with the aim of a first time resolution
For applications call 011 079 5997; alternatively you can also WhatsApp 061 2768 575 or 072 034 2190.
Duties and Responsibilities
To ensure that queries are responded to within our agreed response time
To ensure the best Customer Care experience is given to all customers
To achieve KPI’s whilst maintaining excellent quality
Grade 11/12 or Equivalent
5 000 - 10 000
About STV holdings
Training and skills development company aimed at placing potential job seekers at different call centres.