Customer Champion: Sales and Customer Service Consultant

  • Carter
  • Johannesburg, Gauteng, South Africa
  • Jun 08, 2017
Full time Consultant Customer Service Sales

Job Description

Online and telephonic sales and customer service consultant in the car industry. Interface with clients and dealerships to facilitate the sales process and make sure the customer experience is amazing!

Equally sales and customer service focused.

Duties and Responsibilities

Client facing role. Follow up with clients on quotes received.

Connect clients to dealership partners.

Resolve questions, queries and issues.

Follow up and be the client champion through to the end of the sales process.

Minimum Requirements

Prior sales experience a must

Preference will be given to consultative sales experience over "cold calling experience"

High customer facing EQ and customer service attitude

Team player

EE/AA

No

Salary

Market related and linked to experience