Beauty Therapist

  • DoubleTree by Hilton Hotel
  • South Africa
  • Nov 16, 2016
Full time Health Care Hospitality-Hotel

Job Description

A Beauty Therapist with DoubleTree by Hilton™ is responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a Beauty Therapist, you are responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience. A Beauty Therapist would also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards.
Ensure client experience is proficient including bookings, payments, and consultation cards.
Interact and communicate effectively with clients, members, team members, guests, and management team.
Assist Club Manager in meeting and exceeding department sales targets and ensure that sales are recorded accurately.
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests.
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.
Comply with hotel security, fire, and health and safety regulations.

What are we looking for?

A Beauty Therapist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Relevant qualifications for the role
Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Experience managing own diary
Experience working as a Beauty Therapist

What benefits will I receive?

You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.

Duties and Responsibilities

As a Beauty Therapist, you are responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience. A Beauty Therapist would also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards.
Ensure client experience is proficient including bookings, payments, and consultation cards.
Interact and communicate effectively with clients, members, team members, guests, and management team.
Assist Club Manager in meeting and exceeding department sales targets and ensure that sales are recorded accurately.
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests.
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.
Comply with hotel security, fire, and health and safety regulations.

Minimum Requirements

Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Experience managing own diary
Experience working as a Beauty Therapist

EE/AA

No

Salary

70, 000